Privacy Policy

At On  The Fly Detailing  we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect information from you when you:

• Contact us through our website, phone, or email
• Schedule or receive detailing services
• Make a payment
• Participate in promotions, surveys, or feedback requests

The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, and billing information
• Service Details: Vehicle information, service history, and preferences
• Payment Information: Credit card details and transaction history

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and manage our detailing services, including scheduling, execution, and follow-up
• Communication: To respond to your inquiries, provide service updates, and send promotional materials
• Payment Processing: To process payments and manage billing
• Improvement: To analyze and improve our services and customer experience

3. How We Protect Your Information

We implement various security measures to safeguard your personal information, including:

• Data Encryption: To protect sensitive data transmitted online
• Access Controls: Restricting access to personal information to authorized personnel only
• Regular Audits: Conducting routine checks to ensure data protection measures are effective

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With third-party service providers who assist us in operating our business and providing services, subject to confidentiality agreements
• Legal Requirements: If required by law, regulation, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

5. Your Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

On The Fly Detailing
360-908-7716

ontheflydetailing@icloud.com

Thank you for choosing On The Fly Detailing. We value your trust and are committed to protecting your personal information.